IT Enablement and Delivery

A business IT team delivers the best value to business stakeholders and customers by:

1. Aligning actions with goals: The IT team should work closely with other departments in the organization to understand the goals and objectives of the business. They should ensure that their efforts align with those goals and that they are delivering solutions that support the overall business strategy.
2. Prioritizing and delivering projects on time: The IT team should prioritize projects based on their importance to the business and make sure they are delivered on time. This means setting realistic timelines, communicating progress, and addressing any issues that arise in a timely manner.
3. Providing excellent customer service: The IT team should be responsive to the needs of the business and its customers. This means providing timely and accurate information, communicating effectively, and addressing any issues or concerns in a professional and courteous manner.
4. Managing and reducing risks: The IT team should proactively identify and manage risks to the business and its systems. This includes implementing security measures, monitoring for threats, and developing contingency plans in case of an emergency.
5. Keeping up with technology: The IT team should stay up-to-date with the latest technology trends and developments and make recommendations on how they can be leveraged to benefit the business.
6. Continuously improving processes: The IT team should continuously review and improve their processes to ensure they are efficient and effective. This includes automating repetitive tasks, standardizing processes and procedures, and implementing a framework to manage IT services.
7. Communicating with stakeholders: The IT team should keep stakeholders informed of their activities and progress, and seek feedback to ensure they are meeting the needs of the business and its customers.

The iLLÜM Advisors team has hundreds of combined years of helping organizations’ existing IT teams deliver value to business stakeholders and customers by aligning activities to business goals, prioritizing and delivering projects on time, providing excellent customer service, managing and reducing risks, keeping up with technology, continuously improving processes, and communicating effectively with stakeholders. – Schedule 20 Minutes